/* ==========================================
   Libro de Reclamaciones — página pública
   Alineado a styles.css (tokens + .btn + .hero-page)
   ========================================== */

/* Hero — solo fondo de marca; overlay/tipografía/badges los maneja .hero-page */
.libro-hero {
  background: linear-gradient(135deg, #005B9F 0%, #0077CC 100%);
}

.libro-main {
  background: #f8f9fa;
  padding: 36px 0 56px;
}

.libro-container {
  display: grid;
  grid-template-columns: 1fr 280px;
  gap: 24px;
  align-items: start;
}
@media (max-width: 900px) {
  .libro-container { grid-template-columns: 1fr; }
  .libro-aside { order: 2; }
}

/* Aviso legal */
.libro-aviso {
  grid-column: 1 / -1;
  display: flex;
  gap: 12px;
  align-items: flex-start;
  background: #fff;
  border: 1px solid #e0e0e0;
  border-left: 4px solid var(--color-secundario, #E58E21);
  border-radius: 14px;
  padding: 14px 16px;
  font-size: 0.92rem;
  color: var(--color-texto, #333333);
  line-height: 1.5;
  box-shadow: var(--sombra-suave, 0 2px 10px rgba(0, 91, 159, 0.1));
}
.libro-aviso i {
  color: var(--color-secundario, #E58E21);
  margin-top: 3px;
  font-size: 1.1rem;
}
.libro-aviso strong { color: var(--color-principal, #005B9F); }

/* ==========================================
   Barra de pasos
   ========================================== */
.libro-steps {
  grid-column: 1 / -1;
  display: flex;
  flex-wrap: wrap;
  list-style: none;
  margin: 0;
  padding: 0;
  gap: 8px;
}
.libro-steps li {
  flex: 1 1 140px;
  background: #ffffff;
  color: var(--color-texto-claro, #666666);
  border: 2px solid #e0e0e0;
  border-radius: 50px;
  padding: 10px 14px;
  font-size: 0.82rem;
  font-weight: 600;
  text-align: center;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  transition: var(--transicion, all 0.3s ease);
}
.libro-steps li span {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 22px;
  height: 22px;
  border-radius: 50%;
  background: #e0e0e0;
  color: var(--color-texto, #333333);
  font-size: 0.78rem;
}
.libro-steps li.active {
  background: var(--color-principal, #005B9F);
  color: #ffffff;
  border-color: var(--color-principal, #005B9F);
}
.libro-steps li.active span {
  background: var(--color-secundario, #E58E21);
  color: #ffffff;
}
.libro-steps li.done {
  background: #eef7ff;
  color: var(--color-principal, #005B9F);
  border-color: var(--color-principal, #005B9F);
}
.libro-steps li.done span {
  background: var(--color-principal, #005B9F);
  color: #ffffff;
}

/* ==========================================
   Formulario / fieldset
   ========================================== */
.libro-form { min-width: 0; }

.libro-step {
  display: none;
  background: var(--color-fondo, #ffffff);
  border: 1px solid #e0e0e0;
  border-radius: 14px;
  padding: 28px 26px;
  box-shadow: var(--sombra-suave, 0 2px 10px rgba(0, 91, 159, 0.1));
  margin: 0;
}
.libro-step.active {
  display: block;
  animation: lrFade 0.25s ease;
}
@keyframes lrFade {
  from { opacity: 0; transform: translateY(6px); }
  to { opacity: 1; transform: none; }
}

.libro-step legend {
  font-size: 1.15rem;
  font-weight: 700;
  color: var(--color-principal, #005B9F);
  padding: 0 8px;
  margin-left: -4px;
}

/* Campos */
.field { margin-bottom: 16px; }
.field label,
.label-like {
  display: block;
  font-size: 0.88rem;
  font-weight: 600;
  color: var(--color-texto, #333333);
  margin-bottom: 6px;
}
.field input[type="text"],
.field input[type="email"],
.field input[type="tel"],
.field select,
.field textarea {
  width: 100%;
  padding: 11px 12px;
  border: 1.5px solid #e0e0e0;
  border-radius: 8px;
  font-size: 1rem;
  font-family: inherit;
  background: var(--color-fondo, #ffffff);
  color: var(--color-texto, #333333);
  transition: var(--transicion, all 0.3s ease);
}
.field input:focus,
.field select:focus,
.field textarea:focus {
  outline: none;
  border-color: var(--color-principal, #005B9F);
  box-shadow: 0 0 0 3px rgba(0, 91, 159, 0.18);
}
.field input.invalid,
.field select.invalid,
.field textarea.invalid {
  border-color: #dc3545;
}
.field textarea {
  resize: vertical;
  min-height: 100px;
}
.field .hint {
  font-size: 0.78rem;
  color: var(--color-texto-claro, #666666);
  text-align: right;
  margin-top: 4px;
}
.field .err-msg {
  font-size: 0.8rem;
  color: #c0392b;
  margin-top: 4px;
  display: none;
}
.field.has-error .err-msg { display: block; }

.field-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 14px;
}
@media (max-width: 560px) {
  .field-row { grid-template-columns: 1fr; }
}

.field.check label {
  display: flex;
  gap: 10px;
  align-items: flex-start;
  font-weight: 500;
  font-size: 0.92rem;
  cursor: pointer;
  color: var(--color-texto, #333333);
}
.field.check label a {
  color: var(--color-principal, #005B9F);
}
.field.check input {
  margin-top: 3px;
  width: 18px;
  height: 18px;
  flex-shrink: 0;
  accent-color: var(--color-principal, #005B9F);
}

.hidden { display: none !important; }

/* honeypot */
.hp {
  position: absolute;
  left: -9999px;
  top: auto;
  width: 1px;
  height: 1px;
  overflow: hidden;
}

/* Radios reclamo / queja */
.radios { display: grid; gap: 12px; }
.radio-card {
  display: flex;
  gap: 12px;
  align-items: flex-start;
  border: 1.5px solid #e0e0e0;
  border-radius: 14px;
  padding: 14px 16px;
  cursor: pointer;
  background: var(--color-fondo, #ffffff);
  transition: var(--transicion, all 0.3s ease);
}
.radio-card:hover {
  border-color: var(--color-principal, #005B9F);
  box-shadow: var(--sombra-suave, 0 2px 10px rgba(0, 91, 159, 0.1));
}
.radio-card input {
  margin-top: 3px;
  width: 18px;
  height: 18px;
  accent-color: var(--color-principal, #005B9F);
}
.radio-card span {
  display: flex;
  flex-direction: column;
  gap: 4px;
}
.radio-card strong { color: var(--color-principal, #005B9F); }
.radio-card small {
  color: var(--color-texto-claro, #666666);
  line-height: 1.4;
}
.radio-card:has(input:checked) {
  border-color: var(--color-principal, #005B9F);
  background: #eef7ff;
}

/* ==========================================
   Navegación de pasos — .btn del sitio
   ========================================== */
.libro-nav {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  margin-top: 22px;
  padding-top: 18px;
  border-top: 1px solid #e0e0e0;
}

/* Hereda métricas de .btn (radio 50px, weight 600, transición) */
.btn-next,
.btn-submit,
.btn-back {
  display: inline-block;
  padding: 12px 30px;
  border-radius: 50px;
  font-weight: 600;
  font-size: 1rem;
  text-decoration: none;
  text-align: center;
  cursor: pointer;
  border: none;
  font-family: inherit;
  transition: var(--transicion, all 0.3s ease);
}

.btn-next,
.btn-submit {
  background-color: var(--color-principal, #005B9F);
  color: var(--color-fondo, #ffffff);
  margin-left: auto;
}
.btn-next:hover,
.btn-submit:hover {
  background-color: var(--color-hover, #004A7F);
  transform: translateY(-2px);
  box-shadow: var(--sombra-media, 0 4px 20px rgba(0, 91, 159, 0.15));
}
.btn-submit:disabled {
  opacity: 0.65;
  cursor: wait;
  transform: none;
  box-shadow: none;
}

.btn-back {
  background-color: transparent;
  border: 2px solid var(--color-principal, #005B9F);
  color: var(--color-principal, #005B9F);
}
.btn-back:hover {
  background-color: var(--color-principal, #005B9F);
  color: var(--color-fondo, #ffffff);
}

/* ==========================================
   Resumen paso 4
   ========================================== */
.resumen {
  background: #f8f9fa;
  border: 1px solid #e0e0e0;
  border-radius: 14px;
  padding: 16px 18px;
  margin-bottom: 16px;
  font-size: 0.95rem;
}
.resumen h4 {
  margin: 0 0 10px;
  font-size: 0.95rem;
  color: var(--color-principal, #005B9F);
}
.resumen dl {
  display: grid;
  grid-template-columns: 160px 1fr;
  gap: 6px 12px;
  margin: 0;
}
.resumen dt {
  color: var(--color-texto-claro, #666666);
  font-size: 0.85rem;
}
.resumen dd {
  margin: 0;
  color: var(--color-texto, #333333);
  word-break: break-word;
}
@media (max-width: 560px) {
  .resumen dl { grid-template-columns: 1fr; }
}

.libro-error {
  background: #fdecea;
  border: 1px solid #f5c2c0;
  color: #922b21;
  padding: 12px 14px;
  border-radius: 8px;
  font-size: 0.92rem;
  margin-top: 12px;
}

/* ==========================================
   Éxito paso 5
   ========================================== */
.exito {
  text-align: center;
  padding: 12px 0;
}
.exito-icon {
  font-size: 3.2rem;
  color: var(--color-principal, #005B9F);
  margin-bottom: 8px;
}
.exito h2 {
  margin: 0 0 8px;
  color: var(--color-principal, #005B9F);
}
.exito p {
  color: var(--color-texto-claro, #666666);
  margin: 0 auto 18px;
  max-width: 420px;
}
.codigo-box {
  display: inline-block;
  background: var(--color-principal, #005B9F);
  color: #ffffff;
  font-family: ui-monospace, Consolas, monospace;
  font-size: clamp(1.3rem, 4vw, 1.8rem);
  font-weight: 800;
  letter-spacing: 0.06em;
  padding: 14px 28px;
  border-radius: 14px;
  margin-bottom: 18px;
}
.exito-datos {
  display: grid;
  grid-template-columns: auto auto;
  gap: 6px 14px;
  justify-content: center;
  text-align: left;
  margin: 0 0 22px;
  font-size: 0.95rem;
}
.exito-datos dt { color: var(--color-texto-claro, #666666); }
.exito-datos dd {
  margin: 0;
  font-weight: 600;
  color: var(--color-texto, #333333);
}
.exito-datos dd.ok-mail { color: var(--color-principal, #005B9F); }
.exito-datos dd.warn-mail {
  color: var(--color-secundario, #E58E21);
  font-weight: 600;
}

.exito-acciones {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  justify-content: center;
}

/* Acción única del paso 5 — naranja con contraste garantizado */
.exito-acciones .btn-a {
  background-color: var(--color-secundario, #E58E21);
  color: #ffffff;
}
.exito-acciones .btn-a:hover {
  background-color: var(--color-hover-secundario, #CC7A1D);
  color: #ffffff;
}

/* Éxito — variantes .btn del sitio */
.btn-a {
  display: inline-block;
  padding: 12px 30px;
  border-radius: 50px;
  font-weight: 600;
  font-size: 1rem;
  text-decoration: none;
  text-align: center;
  border: none;
  cursor: pointer;
  font-family: inherit;
  transition: var(--transicion, all 0.3s ease);
  background-color: var(--color-principal, #005B9F);
  color: var(--color-fondo, #ffffff);
}
.btn-a:hover {
  background-color: var(--color-hover, #004A7F);
  transform: translateY(-2px);
  box-shadow: var(--sombra-media, 0 4px 20px rgba(0, 91, 159, 0.15));
}
.btn-a.alt {
  background-color: var(--color-secundario, #E58E21);
  color: var(--color-fondo, #ffffff);
}
.btn-a.alt:hover {
  background-color: var(--color-hover-secundario, #CC7A1D);
  transform: translateY(-2px);
  box-shadow: var(--sombra-media, 0 4px 20px rgba(0, 91, 159, 0.15));
}
.btn-a.ghost {
  background-color: transparent;
  border: 2px solid var(--color-principal, #005B9F);
  color: var(--color-principal, #005B9F);
}
.btn-a.ghost:hover {
  background-color: var(--color-principal, #005B9F);
  color: var(--color-fondo, #ffffff);
  box-shadow: var(--sombra-media, 0 4px 20px rgba(0, 91, 159, 0.15));
}

/* ==========================================
   Aside lateral
   ========================================== */
.libro-aside {
  background: var(--color-fondo, #ffffff);
  border: 1px solid #e0e0e0;
  border-radius: 14px;
  padding: 20px 18px;
  font-size: 0.92rem;
  box-shadow: var(--sombra-suave, 0 2px 10px rgba(0, 91, 159, 0.1));
}
.libro-aside h3 {
  margin: 0 0 10px;
  font-size: 0.95rem;
  color: var(--color-principal, #005B9F);
  text-transform: uppercase;
  letter-spacing: 0.03em;
}
.libro-aside h3:not(:first-child) { margin-top: 20px; }
.libro-aside ol,
.libro-aside ul {
  margin: 0;
  padding-left: 18px;
  color: var(--color-texto, #333333);
}
.libro-aside li {
  margin-bottom: 8px;
  line-height: 1.45;
}
.libro-aside ul {
  list-style: none;
  padding-left: 0;
}
.libro-aside i {
  color: var(--color-secundario, #E58E21);
  width: 1.1em;
}

/* Enlaces dentro del form */
.libro-step a {
  color: var(--color-principal, #005B9F);
}